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Roof emergencies

Emergency Roof Repair & Tarping in Connecticut

When water is pouring in or a tree has come through, the first job is keeping people safe. The second is stopping the water until a proper repair can be planned.

Sunday to Friday

The short answer

Get everyone away from sagging ceilings and any place where water meets wiring, and call 911 if the structure looks unsafe or power lines are down. Then move valuables, catch the water and photograph the damage. A roofer can cover the opening with a properly secured tarp, which in Connecticut usually costs $300–$1,000 as a ballpark, with the permanent repair priced separately.

Roof damage next to a chimney
A Class job photo
Leave the room, or the house, if you see any of these

A ceiling that bulges or sags, water dripping from a light fixture or running near outlets or the electrical panel, cracking or groaning sounds from the framing, a tree resting on the house, or power lines down in the yard. Get everyone out of the area and call 911 if there is any doubt. Report downed lines to your electric utility, Eversource or United Illuminating depending on your town, and stay well away from them.

While you wait: the first hour inside the house

None of these steps involves a ladder. Your job is to limit the damage indoors; the roof belongs to a crew with the right equipment and calmer weather.

  1. Move what mattersCarry electronics, papers, rugs and small furniture out of the drip zone. Drape plastic sheeting or a shower curtain over anything too heavy to move.
  2. Catch the waterSet buckets, storage bins or a cooler under each drip, with towels around them to soak up splashes. Empty them before they overflow, and keep checking rooms below the leak too.
  3. Stay out from under a bulgeA ceiling holding water can let go without warning. Keep people and pets out of that room and leave the bulge for a professional to deal with.
  4. Photograph as you goTake pictures of the water, the ceilings, the roof as seen from the yard and anything damaged, with time stamps on. Insurers ask for this, and it is easy to forget once cleanup starts.
  5. Start drying once the dripping stopsRun fans and a dehumidifier and pull up soaked carpet and padding. Drywall and insulation that stay wet for more than a day or two can start to grow mold.

Is it an emergency? A quick way to decide

Not every drip needs a crew today. Use this to judge how quickly the roof needs attention, and read our page on roof leak repair for the slower, everyday kind of leak.

What you’re seeingHow soonWhy
Tree or big branch punched through the roofToday, after calling 911 if anyone is hurt or the house is shiftingThe opening lets in every rain, and rafters may be cracked
Water running through a ceiling light or near wiringToday, after everyone leaves the roomWater and electricity together are a shock and fire hazard
A large patch of shingles or flat-roof membrane torn awayAs soon as it can safely be coveredThe next band of rain goes straight into the decking and attic
A steady drip in one spot during heavy rainWithin a few daysUsually a flashing, pipe boot or shingle failure that can be traced
Leaking only while ice lines the eavesSoon, then plan a lasting fixIce dams point to heat loss and ventilation, not just a bad shingle
A few shingles missing, no water insideBook an inspectionBare underlayment will not hold up long against wind-driven rain

After-the-storm checklist

What to do, in order, after wind, hail or a fallen tree.

What emergency tarping is, and what it isn’t

A tarp is a temporary roof. Done properly, a heavy-duty tarp runs up and over the ridge so water cannot slip behind it at the top, and its edges are fastened down with wood strips so wind cannot get underneath. A tarp thrown over a hole and weighed down with a few bricks usually ends up in the neighbor’s yard after the next gust. Low-slope sections need a different method, because water pools on them and searches out the edges.

Emergency tarping in Connecticut runs about $300–$1,000 as a ballpark. The size of the opening, the pitch and height of the roof, and how hard the area is to reach all affect it, and the exact price is set in writing after the crew sees it. If a tree is lying on the roof, a tree service normally has to remove it before anyone can cover the opening.

A tarp buys time, but not a lot of it. Sun, wind and snow wear tarps out within weeks to a few months, so book the permanent repair now rather than after the next storm. For the wider picture of wind and tree damage, see storm damage roof repair.

After the tarp: pricing the permanent repair

Once the opening is covered and the weather has cleared, the damage can be assessed properly: decking, rafters, flashing, the attic and the ceilings below. These are 2026 Connecticut ballpark ranges for the permanent fix, and each one is confirmed in writing after a free look at the roof.

Look past the obvious hole. Water that ran along a rafter can surface two rooms away, and soaked attic insulation holds moisture for a long time and may need to come out. Ask for photos of the attic side as well as the roof, so hidden damage is not left for next season to discover.

If the storm also hit a chimney, the urgent steps change a little; our page on emergency chimney repair covers falling bricks and blocked flues.

  • Emergency tarping: $300–$1,000
  • Minor repair, such as torn shingles, a pipe boot or a short run of flashing: $350–$1,500
  • Larger repair, such as a section of decking, a valley or several damaged areas: $1,500–$4,000
  • Full replacement when damage is widespread or the roof was already near the end of its life: see roof replacement cost

Mistakes that turn storm damage into something worse

The urge to fix things yourself is strongest right after a storm, which is exactly when roofs, ladders and wet attics are at their most dangerous.

  • Climbing onto a wet, icy or tree-covered roof to throw a tarp over the hole yourself
  • Walking across attic joists above a soaked ceiling, where one slip puts a foot through the drywall
  • Hacking at ice dams with a hammer, shovel or ax; our ice dam guide explains safer options
  • Plugging fans or heaters into outlets near standing water
  • Throwing out damaged materials before you or your insurer have photographed them
  • Signing with a crew that knocked on the door after the storm before you have seen a written price
  • Waiting for the tarp to fail before booking the real repair

When you call A Class with a roof emergency

Storms rarely respect office hours, and ours run 7 AM–8 PM from Sunday to Thursday and 7 AM–2:30 PM on Friday, with Saturday closed. A storm that hits after hours is still worth a callback request through the site, so your details are waiting when the phones open, but danger to people always goes to 911 first. A Class carries a Connecticut license and insurance, which is worth confirming with anyone you let onto a damaged roof.

  1. Describe what is happeningRing (203) 779-6787 and tell us where water is coming in, whether a tree or limb is involved, and what you can see from the yard. Ground-level photos help us plan the visit.
  2. Look before anything is pricedWe come out at no charge, find where the water is entering, and photograph the damage from the roof, or with a drone when getting close is not safe yet.
  3. Two prices on paperYou get a written price for the temporary cover and another for the permanent repair, before any work starts.
  4. Secure, repair, clean upThe crew secures the opening, returns for the permanent repair once you approve it, and leaves the yard and gutters clear of shingles, nails and branches from the roof.
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A Class Chimney crew working on a roof
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  • Photos of everything we find
  • A written price before any work starts
  • Licensed and insured in Connecticut
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FAQ

Common roofing questions

Nobody should be on a roof in lightning, high wind or ice, roofers included. While the storm is going, focus on safety and catching water inside. A tarp goes on once conditions allow it. Calls are answered 7 AM–8 PM Sunday to Thursday and 7 AM–2:30 PM on Fridays; when the phones are closed, the callback form on this page still takes your details.
About $300–$1,000 as a ballpark, depending on the size of the opening, the pitch and height of the roof, and how hard it is to reach. The permanent repair is priced separately. Both figures are written down after a free on-site look, before anyone starts working, so you know the cost of each stage.
Think in weeks, not seasons. Sun, wind and snow wear out even a well-fastened tarp, and water slowly works its way in at the edges. Use that time to get your insurer involved and schedule the permanent repair, rather than waiting until the tarp starts flapping in the wind and the leak returns.
Many policies expect you to take reasonable steps to prevent further damage, and the cost of doing that is often part of a covered claim. Your insurer and adjuster decide, so keep the receipt and your photos. Our page on roof insurance claims in Connecticut walks through the process from first call to settled claim.
Get out of the room and keep others out. Do not flip the switch or touch the fixture. Sparks, a burning smell or a sagging ceiling mean everyone leaves the house and someone calls 911. Once it is safe, a roofer can find where the water enters, and an electrician should check that circuit before it is used again.
If anyone is hurt, wires are down, or the house is creaking or shifting, call 911. Otherwise call your insurer, then a tree service to lift the tree off, and a roofer to cover the opening once the weight is gone. Stay out of rooms under the impact until the framing has been checked.
It needs quick attention, but the cause is usually different from storm damage. Leaks while ice lines the eaves often come from ice dams pushing meltwater back under the shingles. Do not chip at the ice. Catch the water inside, and plan a lasting fix that deals with attic heat loss, air sealing and ventilation.

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Free roof inspection, photos of what we find and a written price before any work. Licensed and insured in Connecticut.